MiFID2024
Inadequate profiling on perpetual BTPs
Outcome: Complaint upheld in 90 days
Cases & Insights
Real, anonymised examples
Sample cases handled, documented outcomes and technical comments. No emotional teasers: only data and context.
Sample cases
Trading2024
Offshore broker with blocking bonus
Outcome: Partial chargeback via issuing bank
Crypto2025
Romance scam with 3 intermediary wallets
Outcome: Tracing up to CEX exchange, report filed
Banca2025
Disputed SCA wire transfer
Outcome: ABF upholds the appeal, full refund
Insights
ACF: new decisions on suitability for complex products
March 2026
PSD2 fraud: the latest ABF guidance on disputed SCA
February 2026
Crypto and MiCA: what changes for tracing cases
January 2026